Vinted Review: Is It Any Good? A Comprehensive Guide for Buyers and Sellers

Overconsumption has emerged as the biggest problem in today’s status-driven society. And the fashion industry has benefitted a lot from this trend, with fast fashion brands in particular seeing a surge in sales. The most significant reason behind this overwhelming response to the fashion industry is the convenience of online shopping. For instance, you see something, you like it but you don’t need it, you will still end up buying it. This has led to our wardrobe being overwhelmed with barely worn clothes. While many of us opt to donate them, it's hard to donate clothes on which we spent a lot. But what if we tell you can sell these clothes online and earn money? Sound interest! Yes, it's possible through the Vinted App. 

Vinted is a marketplace for buying and selling new and old clothes. It is similar to Depop, Poshmark, and Facebook marketplace, where you list an item, and the interested buyer will contact you to buy your item. The concept behind the app seems simple and reliable. But what caught our attention was the online Vinted scams that were going on. So, here comes many questions: Is Vinted a scam? If not, Is it safe? Do vinted really pay? If yes, then how? Most importantly, how do you list an item on Vinted for sale?

If you’re someone thinking of starting out with Vinted, having these questions in mind is obvious. But this detailed Vinted Review will help you greatly get answers to these common questions. That’s why we have titled this blog as a Vinted Guide for sellers and buyers. So, let’s get started!

What Is Vinted UK?

Vinted UK is an online marketplace that facilitates the buying and selling of pre-owned clothing, shoes, and fashion accessories. It's a platform that connects buyers and sellers, eliminating the need for a physical store. 

Users can list their items for free, set their prices, and ship them to the buyer once sold. There are no selling fees, so sellers keep all their earnings. Buyers can browse millions of unique items, pay securely, and receive the item in a few days. 

Vinted UK also provides buyer protection for each transaction, ensuring a safe and secure shopping experience. With over eight million users in the UK, Vinted UK is a popular source for second-hand style and a great way to declutter your wardrobe. 

Here’s a Vinted app download link - Android and iOS

How Does Vinted Work?

To use Vinted's services, buyers and sellers need to install the Vinted app. The next step involves setting up a profile, which requires users to provide basic details like their email address and a secure password. 

Vinted then tailors a comprehensive profile based on additional information you provide, such as your clothing, shoes, and numerical sizes. 

You'll also be asked about your clothing preferences, which could be for women, men, or children. Once these steps are completed, you can list your item to sell or look for products to buy. 

Is Vinted Only in the UK?

Contrary to what some may believe, Vinted is not exclusive to the UK. In fact, Vinted has a significant presence across Europe. Originating in Lithuania, Vinted has expanded its services to several European countries, including France, Spain, and Germany. So, while Vinted is popular in the UK, its reach extends far beyond, making "Vinted Europe" a reality. 

Is Vinted a Scam?

Vinted, as a platform, is not a scam but a legitimate online marketplace for buying and selling pre-owned clothing, shoes, and accessories. It has millions of users worldwide and has established a reputation as a reliable platform for second-hand fashion.

However, like any online marketplace, Vinted is not immune to fraudulent activities. There's a possibility that some individuals may misuse the platform to deceive others. These fraudsters can pose as genuine buyers or sellers to dupe unsuspecting users. They might create fake listings, fail to ship items after receiving payment or use stolen credit card information to make purchases.

However, Vinted has measures in place to protect its users from such activities. It offers secure payment methods and buyer protection for each transaction. Users are encouraged to report any suspicious activities for immediate action.

While Vinted itself is not a scam, users should exercise caution and follow best practices for online shopping to protect themselves from potential fraudsters. Always check seller ratings, read reviews, and communicate through Vinted customer service to ensure a safe and secure transaction. 

How to Make Money from Vinted?

To make money on Vinted, you need nothing but your old clothes and accessories to sell and a Vinted account. Here’s how you can sell your item on Vinted: 

• Set Up Your Profile: Download the Vinted app and create your profile. Include clear, high-quality photos and detailed descriptions of the items you're selling.
• Price Your Items Right: Pricing your items correctly is crucial. If you price them too low, they might sell quickly, but you won't make much profit. If you price them too high, they might not sell at all.
• Stay Active and Engage with Buyers: Respond to queries from potential buyers promptly and be willing to negotiate prices.
• Offer Good Customer Service: Providing excellent customer service can lead to positive reviews, which can attract more buyers.
• Take Advantage of Vinted's Features: Vinted offers various features like secure payment methods and buyer protection that can help you make successful transactions.

What Can You Sell on Vinted?

Vinted is primarily known as a platform for buying and selling used clothes, shoes, and accessories. However, it's not just limited to that. The platform also allows trading of a variety of other items, which, according to their guidelines, include:

• Small technological gadgets like headphones and smartwatches
• Children's toys, furniture, and childcare essentials
• Home decor items and tableware
• Books
• Board games
• CDs, DVDs, and vinyl records
• Video gaming consoles, their accessories, and games
• Pet-related items like clothes, accessories, bedding, and toys
• Decorations for parties and holidays

However, there are certain items that are not allowed to be sold on Vinted. These include anything that's illegal, unsafe, or dangerous. Additionally, the following items are also not permitted:

• Medicines
• Food or beverages
• Advanced electronics and gadgets
• Stationery items
• Musical instruments and sports equipment for adults
• Hobby-related equipment
• Furniture intended for adults
• Artwork such as paintings and drawings

How to Sell on Vinted?

Selling an item on Vinted UK is easy and hassle-free, and even a beginner can do it correctly the first time. 

• Start by clicking on the 'Sell' button on the platform. Next, upload clear photos of your item from various angles. 
• Then, fill in the necessary details about the item, such as its category, brand, condition, size, and color. Write a detailed description of the item, highlighting its features and any flaws if present. 
• Set a reasonable price for your item. You can research similar items on Vinted to get an idea about pricing. 
• Finally, confirm your delivery method and click on 'List the item.' Your item is now listed on Vinted and visible to potential buyers. 

How Much Does Vinted Take Per Sale?

In contrast to platforms like eBay, Vinted doesn't impose a selling fee. Instead, buyers are obligated to pay a protection fee, which ranges from 3% to 8% of the purchase price. Additionally, buyers are responsible for covering shipping costs. 

For sellers, Vinted applies a transaction fee for each item sold, ranging from 5% to 10%, along with a payment processing fee of 2-3% of the total sales. 

It's crucial for both buyers and sellers to be aware of these fees when using Vinted. Sellers need to account for the transaction and payment processing fees when pricing their items, while buyers need to factor in the total cost of the item, including transaction and shipping fees. However, it's worth mentioning that Vinted's fees are generally more affordable than those of other online marketplaces.

Vinted Login Tutorials for Seller Account

Navigating the Vinted login process for a seller account is pretty simple. 

• Start by visiting the Vinted website or opening the app. Click on the 'Login' button, typically located at the top right corner. Enter your registered email address or username, followed by your password. 
• If you've forgotten your password, don't worry. Click on the 'Forgot Password' link and follow the instructions to reset it. 
• Once logged in, you'll land on your dashboard, where you can manage your listings, track sales, and interact with buyers.

 Remember, it's essential to keep your login details secure to protect your account. If you're new to Vinted, click on 'Register' and follow the instructions to set up your Vinted seller account. 

What Happens If I Get Scammed on Vinted?

If you find yourself a victim of a scam on Vinted, it's essential to act quickly. The first step is to stop all communications with the scammer and block their contact details. It's crucial to report the incident to Vinted's customer support. If you've shared your credit card details with the scammer, contact your bank immediately.

Vinted has measures in place to support you. Thanks to the Vinted Buyer Protection Fee, you might be eligible for a refund, replacement, or voucher. However, this protection applies only when you communicate through the platform and use Vinted’s secure payment system.

Tips for Tackling the Situation

• Recognize the signs of phishing: Look out for unfamiliar greetings, unsolicited messages, grammar and spelling errors, suspicious links or attachments, and requests for personal information.
• Don't respond to a phishing email: By responding, you're letting the scammer know that they’re dealing with an active email address.
• Report suspicious messages: Report them to your email provider and, if applicable, your company’s IT department.
• Use a second avenue of verification: If you receive an email from a company, independently look up their contact information and reach out to them to verify the email.
• Don't leave a trusted app to pay: Scammers may ask you to complete a transaction outside of the Vinted app. Always make transactions within Vinted for your safety.
• Report the incident: If you become a victim of a scam, report it immediately.

What About Vinted Customer Service?

Vinted offers commendable customer support to both sellers and buyers. There is a comprehensive Help Center, which includes common FAQs with answers covering a long list of topics related to sign-up, login, fees, buying, selling, payments and withdrawals. 

If you have a serious concern, you can write to Vinted's email address at vinted@vinted.com. However, the absence of phone support is the biggest drawback in our opinion. 

Is Vinted Worth It?

After researching a lot about this online marketplace, we were pleased with the concept of selling and buying old clothes and accessories. The customer service is genuine, the fees are affordable and the process of listing an item is also straightforward. 

At the same time, we also searched for Vinted reviews to get an idea of how popular this platform is among its users. We were expecting it to be getting an excellent response from users but were surprised by the findings. The platform has a mixed review from users, with an average rating of 2.5/5. 

Here’s the customer rating for Vinted UK on different review platforms:

• Trustpilot: 12,392 reviews with 3.4/5 stars
• Sitejabber: 523 reviews with 1.2/5 stars
• Influenster: 132 reviews with 3.2/5 stars
• Reviews.io: 389 reviews with 1.2/5 stars

FAQs

How Does Postage Work On Vinted?

Buyers have to pay for shipping and postage charges on Vinted. Once a purchase is made, the buyer chooses a delivery method and pays the associated cost.

How To Cancel An Order On Vinted?

To cancel an order on Vinted, go to 'My Purchases', select the order, and click 'Cancel.' Note that this is only possible before the seller ships the item.

Can You Return On Vinted?

Yes, returns on Vinted are possible if both parties agree or if the item doesn't match its description. The buyer must initiate the return process.

How To Make A Complaint On Vinted?

To file a complaint with Vinted, contact Vinted's customer service through the 'Help Centre' on their website or app and provide all necessary details about your issue.